Frequently Asked Questions

★ Can my device control the Air?
Why is my new Air 100/200 V2 switching off every 30 minutes?
How do I reconnect to a previously connected Bluetooth device?
What do the colours of the WPS light Indicate?
How do I connect my Air to a different network?
What do the Standby button colours indicate?
Which devices are compatible with the Air?
Why isn't my remote control working?
How do I connect my Air to my network using Ethernet?
How do I adjust the volume of the Air?
Can I connect the Air to my existing stereo system?
How do I rename my Air?
How many Air 100's and 200's can I use at one time?
Do I need a WiFi network to use the Air?
What do I need to set up my Air?
Does the Air work with a Dual Band router?
How do I perform a Factory Reset on the Air?
Which streaming services can be used with the Air?
How do I connect the Air to my network using WPS?
How do I stop the Air from losing signal whilst streaming?