Models Affected: EVO 75 / EVO 150
If you are experiencing any issues, please follow these simple steps.
Power down the unit, remove the mains cable and wait 30 seconds before reinserting it and powering on the unit.
Check if you have the latest firmware version installed by following this link: https://techsupport.cambridgeaudio.com/hc/en-us/articles/360019636197-What-is-the-latest-firmware-for-Evo-
Known issues:
AirPlay multiroom sync issues when including an Apple HomePod as part of a multiroom playback group on first connect after an Eco mode power cycle. Please disconnect and reconnect the AirPlay session to resolve this issue
Remote control: No current known issues.
(Re-enabling IR remote control after adjusting the volume via ARC fixed in latest firmware update 124-a-087)
Bluetooth: No current known issues
If you are experiencing issues in sending or receiving from a device, please use the contact form below. Bluetooth technology moves fast, and new products appear all the time. Your feedback is vital to ensure that problems with new devices are identified and resolved quickly.
ARC: No current known issues
New television sets are being released all the time and in a small minority of cases may not currently be supported. Firmware updates can also cause compatibility issues. If you are experiencing issues, please contact us using the form below.