Faults under warranty
If your Cambridge Audio product purchased from Amazon develops a fault, and the issue cannot be resolved through the troubleshooting steps and is under warranty and deemed to be faulty we will issue a RMA number and arrange its return to us for repair or replacement.
For a replacement please complete this Replacementment form (please only use this form if you want a replacement item)
For REFUND please see below.
Please note: For customers in Canada seeking a replacement this form will not work. Instead, please use the Contact Form at the bottom of the page to get in touch with a support agent regarding your issue.
Only purchases from Cambridge Audio’s official Amazon stores are covered by the Cambridge Audio warranty policy.
Products purchased from Amazon unauthorised third-party sellers are ineligible. Please contact the seller to discuss your options.
You must be able to provide your Amazon proof of purchase.
Money Back Returns
To return a Cambridge Audio product purchased from Cambridge Audio through Amazon, please go to the Amazon Returns Center to see if you are within the Amazon money back return window.
Cambridge Audio is unable to process Amazon purchased money back returns.