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Only one of my Melomania 1 earphones is working. How can I get the other paired?

If you have removed both earphones from the case and they both illuminate, however, one is not producing any audio, please place both earphones back in the case and shut the lid.

Then reopen the case and remove them again. This should force them to reconnect with your device.

If you are still experiencing issues, please contact us by submitting a request here and our Support team will be more than happy to help.

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