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Why can't I connect my Yoyo (L) to my network?

To connect your Yoyo (L) to your network you will need to use the Google Home app.

Please find a guide on how to compete the Yoyo (L) set up here.

If you are having issues with this process or if you see the below screen after trying to connect the speaker to your network, please follow the below troubleshooting steps:

  • Double check you have entered your WiFi password correctly
  • Ensure you are attempting to connect to the correct network
  • Move the Yoyo (L) closer to your WiFi router (you can move it back to your desired location after the network set up is complete)

Please note: The Google Home app will only detect your Yoyo (L) once the WiFi symbol on the top of the speaker is flashing white.

yoyo_l_cant_connect.png

If you have any questions or queries regarding this, please contact us by submitting a request here and our Support team would be more than happy to help.

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