Why am I getting a strange sound from my TV5 2017 when watching HD content?

With some TV's, the TV5 2017 will output a distorted sound if you are viewing HD content such as:

  • HD Channels
  • Netflix Apps
  • Amazon Instant Video Apps
  • Blu-Ray/DVD’s
  • Satellite TV Provider e.g. Sky, Virgin TiVo etc.

This is because these will output multi-channel(surround) sound as a default setting.

As the TV5 is only able to decode a stereo PCM signal, you will need to ensure the audio output of your TV/App/Box’s settings is set to LPCM/Stereo. If you are unsure of how to amend your settings, please consult your TV/Box’s manufacturer. 

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