Follow

Why does my G5 turn off after 30 minutes whilst music is playing?

The G5 has an Auto Power Down (APD) feature. As such the device will power down after 30 minutes of inactivity. However sometimes, when the audio source level is low(eg phone, tablet etc.), the device will register the signal as lower than the APD threshold. This is because the volume on our G5 portable Bluetooth speaker is not synchronised to your mobile device(i.e. The two volumes are controlled independently).

To avoid this please ensure that your mobile devices volume is increased to above 50% or more and control the overall volume from your G5 speaker.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Powered by Zendesk