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Why will my iD100 not allow my iPod to sync to iTunes when I press the 'sync' button on the remote control?

Pressing the 'sync' button allows the user to sync the docked iPod with its iTunes account on a computer, without first having to remove the iPod from the dock.

In tests here, a USB cable with a maximum length of approximately 60cm is suitable.  Longer USB cables may not allow the iPod to sync via the iD100.

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