Our dedicated team of support experts are here to help resolve your problem. Their names are Mark, Bart, Nicholas, Nathan, Reiner & John - great guys who work very hard. Over the years they’ve worked for us, they’ve come across all the problems you could possibly think of.
Please note: Due to the festive period, we are currently experiencing a high volume of support queries. With this in mind, our reply times may take longer than usual. Thank you for your patience and Happy New Year!
It’s very likely the problem you’ve got has been encountered before. So find your product using the search bar or the drop down menu’s below. When you find your product you’ll find answers to lots of frequently asked questions (FAQ’s). There are also user manuals, links to firmware updates, remote control codes, tech specs and much more.
Get in touch with the guys directly. To do that please sign in (or create an account) by clicking here. Then use the ‘Submit a request’ option, fill in the request form, then one of the guys will get back to you as soon as they can (generally within 48 hours)
By the way, our office hours are:
Monday to Friday, 9:00am - 5:00pm UK time (GMT+0).